Rotech Healthcare Inc.

  • Medical Operations Service Center Supervisor

    Requisition ID
    Position Type
    Active Full-Time
    Postal Code
  • Overview

    Follow the Leader in the Home Healthcare Industry!! 
    Let us be Your Road to Success 

    Rotech Healthcare Inc. is seeking a dedicated Service Center Supervisor who want to be part of a company who make a difference in patient’s lives. In this position you will be responsible for day-to-day management of company operations. Exercises management principles to ensure profitability, control assets, and communicate company philosophy and objectives to the staff and community.


    Why work for Rotech? If we take a look at all the ways employees benefit from working at Rotech, we have a philosophy we like to call: “The Rotech Difference.”


    What's the Rotech Difference? It's made up of all the benefits, services and offerings available to Rotech Employees. It is the employee-based strategies that make our company an employer of choice in the healthcare industry. As a member of the Rotech Healthcare Team, employees can take advantage of many great opportunities as part of their career path.


    • Initiates appropriate actions on reports and recommendations provided by authorized inspection agencies.
    • Takes appropriate action to ensure compliance with applicable Federal, State and Local laws and regulations including FDA, DOT, OSHA, Federal Motor Carrier Safety Administration (FMCSA), BOP, DOH
    • Maintains ongoing liaison with staff, senior management, corporate staff as required.
    • Participates in regional/local meetings as requested
    • Monitors and controls the company assets
    • Develops a transfill/repair team to include (but not limited to) Transfill Techs, Transfill Drivers and Repair Techs
    • Interviews and hires staff as needed and approved by senior management
    • Conducts training for appropriate staff members on equipment used in transfilling, products, telephone techniques, third-party payer procedures or other relevant topics as necessary or desirable to improve service
    • Evaluates employees annually; establishes goals for upcoming year
    • Monitors operational expenses to comply with established percentage to revenue limits
    • Maintains and updates all manuals necessary for company operations and establishes process to evaluate company’s compliance with applicable policies and procedures
    • May supervise based on the location: Transfill Techs & Drivers, Repair Techs, any other location specific operations staff


    • Bachelors Degree in Business or related or equivalent experience in HME, Home Health Industry, or Business.
    • Previous Medical Gases Manufacturing experience and familiar with Current Good Manufacturing Processes (cGMP).
    • 1-3 years prior Supervisory experience.
    • 3 years experience in Home Health Industry.
    • Experience with Durable Medical Equipment preferred.

    Communication Skills:

    • Effective verbal and written communication skills with location staff, supervisors, company locations and patients

    Analytical Skills:

    • Understanding of accounting and business management.
    • Ability to organize, plan, and delegate properly in accordance with size and services of the location.
    • Basic mathematics.

    Physical Demands:

    • Light lifting may be required occasionally to stock inventory or office supplies
    • Ability to bend and lift in excess of 50 pounds
    • Sitting for extended periods of time while driving a company vehicle

    Machines, Equipment and Technical Abilities:

    • Computer Literacy Necessary
    • Microsoft Office Suite including Word, Excel and Powerpoint
    • Cryogenic equipment used in transfilling
    • Analytical testing equipment
    • High and low pressure gauges

    Additional Skills and Abilities:

    • Knowledgeable in applicable government regulations (e.g. FDA, DOT, OSHA)

    Work Environment:

    • Office / Warehouse

    Departmental Interaction:

    • Reports to senior management (Area Manager, Region Manager, and Division Director)
    • Completes assignments and direction provided by the National Transfill Manager
    • Will be required to interact with Location Managers

    Rotech Offers:

    • Competitive Compensation
    • Career Path and Management opportunities
    • Health and wellness benefits to include medical, prescription, dental and vision plans, short term and long term disability, supplemental life insurance and flexible spending accounts
    • Employee Assistance program
    • PTO and paid holidays
    • 401K
    • Bonus'
    • Employee Discounts
    • Employee Referral program
    • Employee Recognition program
    • Employee Service Program

    Make the right move, Contact us today!

    This process will take approximately 2-5 minutes to complete. The hiring manager will review your resume and contact you if your qualifications match our needs. We appreciate your interest in Rotech Healthcare Inc.


    Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities

    Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.


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