Rotech Healthcare Inc.

  • Patient Care Coordinator I Sleep Central

    Requisition ID
    2018-3752
    Category
    Customer Service/Support
    Location
    US-KY-MURRAY
    Position Type
    Active Full-Time
    Address
    104 MAX HURT DR
    City
    MURRAY
    Postal Code
    42071
    State/Province
    KY
    Travel
    None
  • Overview

    Join the Leader in the Home Healthcare Industry!
    Let us be Your Road to Success

     

    Rotech Healthcare Inc. is seeking a Patient Care Coordinator for our Sleep Central Murray, KY Operations. In this position you will be responsible for contacting all patients regarding delivery of equipment, taking patient orders, verifying patient information and placing the order in a timely manner. 

    Why work for Rotech? If we take a look at all the ways employees benefit from working at Rotech, we have a philosophy we like to call: “The Rotech Difference."

    What's the Rotech Difference? 
    It's made up of all the benefits, services and offerings available to Rotech Employees. It is the employee-based strategies that make our company an employer of choice in the healthcare industry. As a member of the Rotech Healthcare Team, employees can take advantage of many great opportunities as part of their career path. 

    Responsibilities

    • Obtains medically necessary documentation
    • Verifies orders are complete
    • Processes patient orders through Online Pharmacy system
    • Accurately transcribes patient profile over telephone including data entry of information and possible outbound calling
    • Resolves tracking issues and reschedules shipping orders for patients
    • Troubleshoots problems based on patient input regarding the scope and/or magnitude of failure
    • Assist with inbound calls as and when needed

    Qualifications

    • Applicants should possess a high school diploma or GED
    • Strong verbal and written communication skills
    • Familiarity with Microsoft applications (including, but not limited to Word and Excel).
    • General knowledge of internet navigation and research, e-mail, fax transmission, and copy equipment are essential
    • Experience in a medical field and administrative record management preferred, but not required
    • Strong customer service background preferred

    Physical Demands:

    • The employee is regularly required to sit and talk or listen.
    • The employee is occasionally required to walk.
    • Specific vision abilities required by this job include close vision.

    Rotech offers:

    • Competitive Compensation
    • Career Path and Management opportunities
    • Health and wellness benefits to include medical, prescription, dental and vision plans, short term and long term disability, supplemental life insurance and flexible spending accounts
    • Employee Assistance program
    • PTO and paid holidays
    • 401K
    • Employee Discounts
    • Employee Referral program
    • Employee Recognition program

    Make the right move, Contact us today!

    This process will take approximately 2-5 minutes to complete. The hiring manager will review your resume and contact you if your qualifications match our needs. We appreciate your interest in Rotech Healthcare Inc.

     

    Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities 

    Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

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