Rotech Healthcare Inc.

  • Market Manager of Medical Operations I

    Requisition ID
    Position Type
    Active Full-Time
    Address 2
    STE 1
    Postal Code
  • Overview

    Join the Leader in the Home Healthcare Industry!
    Let us be Your Road to Success


    We are seeking a dedicated Market Manager who wants to be part of a company who makes a difference in patient’s lives. In this position you will be responsible for the day-to-day management of company operations for multiple branches within your geographic region. This person will exercise management principles to ensure profitability, control assets, and communicate company philosophy and objectives to the staff and community. 

    Why work for Rotech? If we take a look at all the ways employees benefit from working at Rotech, we have a philosophy we like to call: “The Rotech Difference.”


    What's the Rotech Difference? It's made up of all the benefits, services and offerings available to Rotech Employees. It is the employee-based strategies that make our company an employer of choice in the healthcare industry. As a member of the Rotech Healthcare Team, employees can take advantage of many great opportunities as part of their career path.


    Essential Duties and Responsibilities:

    • Works closely with Region or Area Manager to implement policies, protocols, programs, company initiatives, and tools to improve performance and achieve company goals
    • Monitors staffing levels, expenses, equipment utilization, and inventory to ensure maximum Market performance
    • Executes budgets within the Market, identifies negative variances and uses sound business practices to correct
    • Hires subordinate staff and ensures they receive adequate training
    • Ensures that Market complies with operational procedures, regulatory compliance, and JCAHO regulations
    • Evaluates subordinates for accountability, performance, and productivity and provides feedback, coaching, and training
    • Accountable for revenue growth and Market profitability management
    • Monitors financial reports of Market looking for opportunities to improve performance and implementing timely corrective action plans
    • Manages a process that tracks and measures the performance and productivity of the Market sales team
    • Drives sales initiatives for Market
    • Ensures that competency testing has been performed and documentation is on file for all employees as required by Rotech’s policy and procedures.
    • Effective managment of overtime costs
    • Ensuring a safe respectful environment focused on diversity, inclusion, and fair and equitable treatment of all employees.
    • Maintaining an atmosphere of accountability where employees are held responsible through documented coaching/counseling when their performance does not meet Rotech standards.

    Other Duties and Responsibilities:

    • Ensures project deadlines and performance standards are met
    • Ensures that all employees are adhering to policies and procedures
    • Ensures achievement of A/R objectives for the Market
    • Provides a safe working environment for all employees in compliance with all federal, state and local laws including: DOT, FDA, EEOC, OSHA and other agencies
    • Understands and implements medical regulations and guidelines for reimbursement
    • Performs other duties as required or assigned

    Supervisory Responsibilities:

    • Responsible for the supervision of employees within the Market
    • Maintains sales team profiles, active referral account information and market analysis data within Market
    • Maintains appropriate documentation regarding personnel performance
    • Manages professional development plans for all direct reports


    Education and Experience:

    • Bachelors degree plus a minimum of three years directly-related experience; or an equivalent combination of education, training and experience highly desired
    • MBA preferred
    • Previous sales experience required
    • Previous management experience required
    • Previous clinical or DME experience a plus

     Physical Demands:

    • Light lifting may be required occasionally to stock inventory or office supplies

    Certifications, License, Registrations: 

    • Valid drivers license in state of residence 

    Communication Skills: 

    • Effective oral and written communication skills
    • Strong negotiation skills
    • Must be able to clearly communicate expectations and information in both one-on-one and group settings

     Analytical Skills: 

    • Effective decision-making skills
    • Ability to multi-task
    • Understanding of basic financial analysis
    • Able to review and understand a variety of financial, employee performance, and management reports and apply to management of personnel 

    Rotech offers:­

    • Competitive Compensation
    • Career Path and Management opportunities
    • Health and wellness benefits to include medical, prescription, dental and vision plans, short term and long term disability, supplemental life insurance and flexible spending accounts
    • Employee Assistance program
    • Cellular phone reimbursement
    • PTO and paid holidays
    • 401K
    • Bonus'
    • Employee Discounts
    • Employee Referral program
    • Employee Recognition program
    • Employee Service Program

    Make the right move, Contact us today! 

    This application process will take approximately 2-5 minutes to complete. The hiring manager will review your resume and contact you if your qualifications match our needs. We appreciate your interest in Rotech Healthcare Inc.


    Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities

    Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
    Rotech’s mission is to become the industry’s leader in patient service and ease of doing business through providing home respiratory care, durable medical equipment and services to patients. To our patients, our mission is to make their lives better to our referral sources, our mission is to make their lives easier and to our employees, our mission is making all the difference.


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