Rotech Healthcare Inc.

  • Medical Billing & Collections Specialist II

    Requisition ID
    Customer Service/Support
    Position Type
    Active Full-Time
    Postal Code
  • Overview

    Join the Leader in the Home Healthcare Industry! Rotech Healthcare Inc.

    Let us be Your Road to Success


    We are seeking a dedicated Medical Billing & Collections Specialist for our Billing Center. In this position you will be responsible for the collection of all Billing Center Accounts Receivables.


    Why work for Rotech? If we take a look at all the ways employees benefit from working at Rotech, we have a philosophy we like to call: “The Rotech Difference.”


    What's the Rotech Difference? It's made up of all the benefits, services and offerings available to Rotech Employees. It is the employee-based strategies that make our company an employer of choice in the healthcare industry. As a member of the Rotech Healthcare Team, employees can take advantage of many great opportunities as part of their career path.


    • Contacts payer, patient or store as appropriate
    • Documents all collections activity in IMBS patient collections notes and on the Collections daily work sheet and sends completed sheet to Collections Supervisor
    • Documents work performed/action taken on AR Aging Report and/or Over/Under Report
    • Process all Payer appeal requests within the time frame required by the Payer
    • Processes all approved adjustments
    • Processes doctor and insurance changes
    • Processes Financial Assistance applications
    • Processes Hospice/Nursing Home Delivery Tickets
    • Processes rejections and denials to determine if the claim needs to be refiled or submitted for an appeal with the payer
    • Reviews amounts on the over/under report
    • Reviews patient information in IMBS to determine if an adjustment is valid and whether additional approval is required
    • Reviews patient information in IMBS to determine why the claim is unpaid
    • Sorts and logs incoming correspondence

    Supervisory Responsibilities

    • None


    Education and Experience

    • High school diploma or GED equivalent
    • High data entry speed on a 10-key computer and calculator is desired
    • Strong customer service background
    • Valid driver’s license with a clean record in the state in which you reside
    • Employment is contingent upon a drug screening test and background investigation


    • Ability to write legibly in English
    • Helpful, knowledgeable, and polite
    • Maintains a positive, constructive, and polite, attitude
    • Ability to work and think independently within a team
    • Strong sense of urgency and responsiveness to customers
    • Flexible approach
    • Ability to multi-task
    • Attention to detail

    Physical Demands

    • Requires sitting, walking, standing, talking or listening
    • Requires close vision to small print on computer and or paperwork

    Machines, Equipment and Technical Abilities

    • Using common office equipment (e.g., phone, copier, fax, computer, etc.)
    • Internet, including knowledge of email transmission and communication
    • Internet navigation and research
    • Microsoft applications including but not limited to Word, Excel, PowerPoint, Publisher, Access, etc.

    Work Environment

    • Office

    Departmental Interaction

    • This position will interact with all BCC Departments, store Location staff and all payors

    Rotech Offers

    • Competitive Compensation
    • Career Path and Management opportunities
    • Health and wellness benefits to include medical, prescription, dental and vision plans, short term and long term disability, supplemental life insurance and flexible spending accounts
    • Employee Assistance program
    • Full Time, Part Time, and Paid per Service positions
    • PTO and Paid Holidays
    • 401K
    • Bonus
    • Employee Discounts
    • Employee Referral program
    • Employee Recognition program
    • Employee Service Program

    Make the right move, apply today & create your job profile!

    This process will take approximately 2-5 minutes to complete. The hiring manager will review your resume and contact you if your qualifications match our needs. We appreciate your interest in Rotech Healthcare Inc.


    CAREERS PORTAL                 JOIN OUR TALENT NETWORK            FACEBOOK            LINKEDIN                TWITTER


    Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities

    Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.