Rotech Healthcare Inc.

  • Medical Billing & Collections Projects Specialist I

    Requisition ID
    Customer Service/Support
    Position Type
    Active Full-Time
    Postal Code
  • Overview

    Join the Leader in the Home Healthcare Industry! Rotech Healthcare Inc.

    Let us be Your Road to Success


    We are seeking a dedicated Medical Billing & Collections Projects Specialist for our Billing Center. In this position you will be responsible for the completion of special projects as assigned by the Billing Center Manager or supervisor, working directly with them to ensure all projects are handled effectively and efficiently.


    Why work for Rotech? If we take a look at all the ways employees benefit from working at Rotech, we have a philosophy we like to call: “The Rotech Difference.”


    What's the Rotech Difference? It's made up of all the benefits, services and offerings available to Rotech Employees. It is the employee-based strategies that make our company an employer of choice in the healthcare industry. As a member of the Rotech Healthcare Team, employees can take advantage of many great opportunities as part of their career path.


    • Assist Billing Center Managers and internal audit in pulling files and obtaining documents for audits as needed
    • Completion of all assigned special projects (e.g., sort code set-up, implementation and reporting, company conversions/transfers within the billing center, and acquisition patient conversions) within the time-frame requested
    • Performing tests of any Billing Center recommended “pilot” projects, reporting findings of test projects and resolution of any problematic issues
    • Performs other duties as necessary
    • Review of all acquisition documents for validity prior to converting acquired location patients and charges into IMBS, Rotech’s proprietary medical billing system

    Supervisory Responsibilities

    • None


    Education and Experience

    • High school diploma or GED equivalent
    • Knowledge of federal payer program regulations and guidelines
    • A minimum of one year experience in DME coverage/billing guidelines as well as Medicare DMEPOS coverage and payment rules
    • Strong customer service background
    • Valid driver’s license with a clean record in the state in which you reside (where applicable)
    • Employment is contingent upon a drug screening test and background investigation


    • Ability to identify, interpret and evaluate problems to determine appropriate resolutions
    • Ability to multi-task
    • Ability to work and think independently within a team
    • Ability to write legibly in English
    • Attention to detail
    • Flexible approach
    • Helpful, knowledgeable and polite
    • Maintains a positive, constructive and polite, attitude
    • Strong sense of urgency and responsiveness to customers

    Physical Demands

    • Requires sitting, walking, standing, talking or listening
    • Requires close vision to small print on computer and or paperwork

    Machines, Equipment and Technical Abilities

    • Using common office equipment (e.g., phone, copier, fax, computer, etc.)
    • Internet, including knowledge of email transmission and communication
    • Internet navigation and research
    • Microsoft applications including but not limited to Word, Excel, PowerPoint, Publisher, Access, etc.
    • IMBS system
    • 12 key calculator

    Work Environment

    • Office

    Departmental Interaction

    • This position will interact with all BCC Departments, Location staff and all payors

    Rotech Offers

    • Competitive Compensation
    • Career Path and Management opportunities
    • Health and wellness benefits to include medical, prescription, dental and vision plans, short term and long term disability, supplemental life insurance and flexible spending accounts
    • Employee Assistance program
    • Full Time, Part Time, and Paid per Service positions
    • PTO and Paid Holidays
    • 401K
    • Bonus
    • Employee Discounts
    • Employee Referral program
    • Employee Recognition program
    • Employee Service Program

    Make the right move, apply today & create your job profile!

    This process will take approximately 2-5 minutes to complete. The hiring manager will review your resume and contact you if your qualifications match our needs. We appreciate your interest in Rotech Healthcare Inc.


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    Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities

    Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.


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