Rotech Healthcare Inc.

  • Medical Billing & Collections Team Lead I

    Requisition ID
    Customer Service/Support
    Position Type
    Active Full-Time
    3701 ROME DRIVE
    Postal Code
  • Overview

    Join the Leader in the Home Healthcare Industry! Rotech Healthcare Inc.

    Let us be Your Road to Success


    We are seeking a dedicated Medical Billing & Collections Team Lead to support our Billing Center. In this role you will support a team of billing center employees in reaching their goals.


    Why work for Rotech? If we take a look at all the ways employees benefit from working at Rotech, we have a philosophy we like to call: “The Rotech Difference.”


    What's the Rotech Difference? It's made up of all the benefits, services and offerings available to Rotech Employees. It is the employee-based strategies that make our company an employer of choice in the healthcare industry. As a member of the Rotech Healthcare Team, employees can take advantage of many great opportunities as part of their career path.


    • Collections and Reconciliation of unpaid AR
    • Reconciling batches
    • Reviewing and approving adjustment requests
    • Distributing A/R aging assignments and follow-up
    • Reviewing keying audits, daily collections activity sheets, and ensuring all adjustments are approved
    • Running reports
    • Training staff on proper claim submission, collection, appeal, and reconciliation processes
    • Ensuring communication with payer
    • Reviewing monthly collection activity and performance; setting goals
    • Performs other duties as necessary

    Supervisory Responsibilities

    • Assist Manager/Supervisor


    Education and Experience

    • High school diploma or GED equivalent
    • Customer service & administrative record management experience
    • Experience working in healthcare, home health, or medical field
    • Supervisory experience
    • Knowledge of medical terminology, medical billing practices and billing reimbursement
    • Knowledge of insurance policies, requirements and collections
    • Valid driver’s license with a clean record in the state in which you reside (where applicable)
    • Employment is contingent upon a drug screening test and background investigation


    • Ability to write legibly in English
    • Helpful, knowledgeable, and polite
    • Maintains a positive, constructive, and polite attitude
    • Ability to work and think independently within a team
    • Strong sense of urgency and responsiveness to customers
    • Flexible approach
    • Ability to multi-task
    • Attention to detail

    Physical Demands

    • Requires sitting, walking, standing, talking or listening
    • Requires close vision to small print on computer and or paperwork
    • Capable of lifting minimum of 10lbs

    Machines, Equipment and Technical Abilities

    • Using common office equipment (e.g., phone, copier, fax, computer, etc.)
    • Internet, including knowledge of email transmission and communication
    • Internet navigation and research
    • Microsoft applications including but not limited to Word, Excel, PowerPoint, Publisher, Access, etc.

    Work Environment

    • Office

    Departmental Interaction

    • This position will interact with all BCC Departments, store Location staff and all payors
    • Rotech Offers
    • Competitive Compensation
    • Career Path and Management opportunities
    • Health and wellness benefits to include medical, prescription, dental and vision plans, short term and long term disability, supplemental life insurance and flexible spending accounts
    • Employee Assistance program
    • Full Time, Part Time, and Paid per Service positions
    • PTO and Paid Holidays
    • 401K
    • Bonus
    • Employee Discounts
    • Employee Referral program
    • Employee Recognition program
    • Employee Service Program

    Make the right move, apply today & create your job profile!

    This process will take approximately 2-5 minutes to complete. The hiring manager will review your resume and contact you if your qualifications match our needs. We appreciate your interest in Rotech Healthcare Inc.


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    Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities

    Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.


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